Pre-Sales FAQ

 

Frequently Asked Questions

We offer the following 32 / 64 Bit Distributions:
  • CentOS 5
  • CentOS 5 Devel
  • CentOS 6
  • Ubuntu 9.10
  • Ubuntu 10.04
  • Ubuntu 10.10
  • Ubuntu 11.04
  • Debian 5.0 (Lenny)
  • Debian 6.0 (Squeeze)
  • Fedora 11
  • Fedora 12
  • Fedora 13
  • Fedora 14
  • Fedora 15
  • Ready Packages ( Joomla Ready , Drupal Ready , MediaWiki Ready, etc )
  • Windows Server 2008 ( Web,Standard,Enterprise Editions )
  • And Others OS ( Own Licensed )

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Are there any discounts for paying quarterly, semi-annually, annually?

Yes! We provide the following discount levels:
Monthly - 0%
Quarterly - 5%
Semi-Annually - 10%
Annually - 15%
Discounts are offered by Promotional Codes:

  • Quaterly - discount35
  • Semi-Annually - discount610
  • Annually - discount1215
1 IP is included free of charge.
Yes, just contact Billing and provide the number extra IP's that you require. Additional IP's are $1/month.
Yes we do offer backups; firstly our servers run RAID10 which offers protection from disk failure. If you would however like to have a separate backup we can offer this to you as an add-on, backups are made to a separate backup server and monthly pricing is 15$ Per Month
We offer a 99.9% uptime guarantee on our Network.
You have total control over the VPS. You can install any software.
This depends on the individual size of the VPS's that are on the server, our current servers run 32GB, 64GB, 128GB, 256GB of RAM, RAID 10 over 8 Enterprise Hard Drives and Dual Quad Core Xeon Processors providing over 40Ghz of processing power.
Of course you can! When you're ready to upgrade just let us know, all we need to upgrade the ram and disk space even we dont need to turn off your VPS . Simple.
No worries you can reboot it or even start over by reformatting it.
Yes. All VPS's can perform soft reboots. These are completed via control panel that we provide you.
Our VPS plans are self managed as standard; this means that you are responsible for security, maintaining the VPS, installing software and all administration. If you don’t have extensive experience with server administration or simply don't have time for it we offer a Full Server Management add on for $15/month. Also we have a free-of-charge support in the Client Panel through support tickets .

Yes – We use Free Webmin Control Panel . If you require an other control panel we can provide the following:
  • Full cPanel/WHM License: 38$ per month
  • Full cPanel/WHM with Fantastico: 42$ per month
  • New! cPanel VPS Optimized: 15$ per month
  • Direct Admin: 18$ per month
  • ServerCP: 11$ per month
We accept the following:
  • PayPal
  • Skrill(Moneybookers)
  • Payza(AlertPay)
  • OKPAY
It's your VPS so there is no limit.
It would be sad to see you go but if you do wish to cancel simply submit the request via the Client Area. Do note that all requests must be submitted 14 days prior to your next billing cycle.
Easy, just click the order link to the VPS you would like and follow the sign up process.

 

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